The value of training often needs to be declared in monetary terms before a programme begins. The value might need to be demonstrated after the training ends. Various members of an organisation—the training manager, upper management, the HR people, and others—can have different ideas about the ROI.Given that there are many points of view, ROI in training can become a convoluted topic. What happens when we try to keep it simple?

ROI In Training Is Hard

This three-part white paper explores some possibilities and ideas in creating multiple choice questions (MCQs). In Part II, we look at:

  • The types of knowledge (by Bloom’s taxonomy of cognitive objectives) that you can test for using MCQs
  • How to create MCQs for each of the types of knowledge